Place a Service Call

Hans with a company carMichelle

Please enter all information. We will call to confirm and schedule a service call, usually within one hour (M–F) 8:00 – 5:00 Eastern Standard Time. Please call us at (703) 385-1700 if you have any questions.

Carefree On-Site Service Request

Service Request
  1. Please enter your company name

  2. Please type your full name.

  3. Invalid email address. Please enter the email address of the contact person.

  4. Please enter your phone number Please enter your phone in the format of (xxx) xxx-xxxx or xxx-xxx-xxxx

  5. Please enter your address Address of the service call

  6. Invalid Input: Please enter your city City for the service call

  7. Invalid Input: Please enter your state State for the service call

  8. Invalid Input: Please enter your zip code Zip code for the service call

  9. Invalid Input: Please enter an additional contact at the office Please enter the name of an additional contact person at the office of the service call.

  10. Please enter the phone number of an additional contact at the office Please enter your phone in the format of (xxx) xxx-xxxx or xxx-xxx-xxxx

  11. Who is the manufacturer of your printer or copier?

  12. Invalid Input: Please enter the model number Please enter the model number for your printer or copier that needs servicing.

  13. Invalid Input A room number or location in the office where the printer is such as "Outside of conference room" etc.

  14. Invalid Input This is the Carefree Office ID# and will typically be on a blue sticker with the ID# on it.

  15. Invalid Input Please let us know how urgent the request is

  16. Invalid Input Please tell us briefly about your printer or copier problem.

  17. Invalid Input If you are a new client, please describe how you learned about us:

  18. Invalid Input Enter a coupon code if applicable.

* Required

Place a Service Call in Northern Virginia – Fairfax, Arlington, Loudoun, and Prince William County

We provide Place a Service Call services in the following areas:

  • Alexandria, VA
  • Annandale, VA
  • Arlington, VA
  • Burke, VA
  • Centreville, VA
  • Chantilly, VA
  • Clifton, VA
  • Fairfax, VA
  • Fairfax Station, VA
  • Falls Church, VA
  • Great Falls, VA
  • Herndon, VA
  • Manassas, VA
  • McLean, VA
  • Oakton, VA
  • Reston, VA
  • South Riding, VA
  • Springfield, VA
  • Sterling, VA
  • Tysons Corner, VA
  • Vienna, VA

Place a Service Call in Maryland – Montgomery County

  • Bethesda, MD
  • Chevy Chase, MD
  • Gaithersburg, MD
  • Germantown, MD
  • Potomac, MD
  • Rockville, MD
  • Silver Spring, MD
  • Takoma Park, MD

Place a Service Call in Washington DC

  • Washington, DC
Need to place a service call? Learn about our Service Plans Order toner and supplies

As an information technology professional for a busy organization with 40 laser printers I don’t have time to deal with printer problems. My staff considers Carefree to be a vital partner – our “laser printer helpdesk” if you will. The Carefree technicians are fast to respond onsite for repair service and are very experienced. They always arrive with needed parts so they can fix the printer in just one visit. We really appreciate the ability to place a service call through their website too!

– Taylor Higley, IT Manager, American Federation of Government Employees, Washington, DC


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