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Testimonials

We have been a client of Carefree Office Technology for a decade and they have always provided us with prompt service and accurate advice regarding our office technology needs. We consider them an integral part of our team and are extremely satisfied with their professionalism, customer service and the quality of the work they do for us.

– Eric T. Slinkman, Director of Information Technology, Sughrue Mion, PLLC

 

Being in the service industry myself, I understand the importance of customer service. Carefree provides that and then some! Everyone on the staff shares the same "can do" attitude and leaves you with the feeling that your business is important to them. The technicians are courteous and knowledgeable; the office staff makes all administrative matters a breeze. It is truly a pleasure to have you as a part of our team!

– Reginald G. Jackson, Sr., IMD Support

   

I want you to know that your customer service has been wonderful. From the initial contact through your website to the technician. Thank you.

– Marjorie Parker, Healthcare Financial Management Association

   

Just wanted to take a quick moment and let you know what a great operation you have going over there. Dominion Wealth Management, Inc. couldn't be more pleased with the two products we purchased from you (the mfp 4345 and the hp 3000 laserjet) and the continued service you and your team have provided. Specifically I'd like to thank Adam for teaching us how to use the machines and for assisting us over the phone when queries arise, and I'd like to thank Wil for taking the time to set up a colleague of ours, Patty Copolla, on a 4345 at her home. At our last place of business, the continual failure of the mfp's and the poor service response time was an incredible hinderance to productivity and efficiency. Thank you for continuing to alleviate this as a concern in our daily lives.

– Regards, Matt Brennan, Vice President – Planning & Investments, Dominion Wealth Management, Inc.

   

I found Carefree's on site maintenance to be top notch! We needed a quick response to troubleshoot and repair a high-volume color network printer (HP 4600). Their technician Erick was able to quickly diagnose the problem and identify the parts required to accomplish the repair. Carefree’s pricing, responsiveness and technical expertise were exemplary and we will be calling on them for our future requirements.

– Mark E. Connolly, BAE Systems, IT Asset Manager

   

Carefree has made it extremely easy for Virginia Surgery Associates to purchase and maintain our copiers, printers and faxes. It is that service, expertise and professionalism that make it a pleasure to do business with them!

– Greta Tatken, Practice Administrator, Virginia Surgery Associates, P.C.

   

Prior to joining Carefree, we experienced service issues and poor response time with our printer and fax vendors, resulting in costly downtime. Since we first met with Carefree, their team has continued to demonstrate that they care about our business and are committed to delivering best-in-class service.

– Sandra Seroskie, Dir of Information and End User Services, Carey International

   

Carefree has been servicing K.Hovnanian Homes for over 9 years. We like to think that they have grown with us and we count on their knowledge and services. In every respect the Carefree staff is friendly, professional and knowledgeable of the products they service. They always consider the customer a priority in all aspects of service, delivery and sales. Carefree is a vendor we count on.

– Linda Hedderman, IT Dept, K.Hovnanian Homes.

   

Carefree Office Technology provides professional and reliable service on every visit. The technicians are top-notch when it comes to analyzing the printing problems and have a resolution to the issue in a short period of time. What I like most about the service is the response I get when I place a call. From the receptionist answering the phone to the service technician at my door, I can rely on prompt, courteous conversations. No one else is allowed to touch my printers!

– Lisa Engelhardt, Chief, Information Technology, Security & Telecom National Park Service, Herndon, VA

   

As an information technology professional for a busy organization with 40 laser printers I don’t have time to deal with printer problems. My staff considers Carefree to be a vital partner – our “laser printer helpdesk” if you will. The Carefree technicians are fast to respond onsite for repair service and are very experienced. They always arrive with needed parts so they can fix the printer in just one visit. We really appreciate the ability to place a service call through their website too!

– Taylor Higley, IT Manager, American Federation of Government Employees, Washington, DC

   

Printer, MFP & Fax Repair Services in Northern Virginia – Fairfax, Arlington, Loudoun, and Prince William County

We provide Printer, MFP & Fax Repair Services services in the following areas:

  • Alexandria, VA
  • Annandale, VA
  • Arlington, VA
  • Burke, VA
  • Centreville, VA
  • Chantilly, VA
  • Clifton, VA
  • Fairfax, VA
  • Fairfax Station, VA
  • Falls Church, VA
  • Great Falls, VA
  • Herndon, VA
  • Manassas, VA
  • McLean, VA
  • Oakton, VA
  • Reston, VA
  • South Riding, VA
  • Springfield, VA
  • Sterling, VA
  • Tysons Corner, VA
  • Vienna, VA

Printer, MFP & Fax Repair Services in Maryland – Montgomery County

  • Bethesda, MD
  • Chevy Chase, MD
  • Gaithersburg, MD
  • Germantown, MD
  • Potomac, MD
  • Rockville, MD
  • Silver Spring, MD
  • Takoma Park, MD

Printer, MFP & Fax Repair Services in Washington DC

  • Washington, DC
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I want you to know that your customer service has been wonderful. From the initial contact through your website to the technician. Thank you.

– Marjorie Parker, Healthcare Financial Management Association

 

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