HP Authorized Service Provider Xerox Authorized Channel Partner

Management Team

Get to know our management team:

Chris Jones, President and Founder

Chris JonesFor over 20 years, Chris has been immersed in the ever-changing office equipment business. He began his career representing traditional copier manufacturers' Sharp, Minolta and Canon. In 1995 he started Carefree Office Technology, Inc with the commitment to provide a higher level of customer service to busy office managers, owners and IT staff. Since then, he has built Carefree into the most dependable office equipment business in the DC metro area. With an employee staff of expert technicians and knowledgeable sales and support people, you can count on Carefree to "have the plan when you want to print, copy, fax or scan!" A veteran of the U.S. Marine Corps, Chris is always available to our customers as he is onsite and actively involved in the day to day operations of Carefree. His wife Tammy and their kids, Tyler, Connor & Carly live in Sterling, VA. Chris is also active in his church community and enjoys all outdoor activities.

joann_web1Joann Melsop, Director of Operations

 

Joann wears many hats at Carefree.  In addition to overseeing all aspects of company accounting and financial performance, she directly manages our admin and service teams and even functions as our HR Manager.  She is involved in virtually all aspects of Carefree's continuing efforts to be the best Print Management company in the region.  Joann is passionate about customer service, and can often be found answering customer phone calls herself.

 

 

Erick Jackson, Service Manager

Erick JacksonErick has been with Carefree since 1996. He has been instrumental in growing Carefree into the most dependable and respected laser printer service company in the DC Metro area. In addition to managing our service operation, he holds the highest Hewlett-Parkard and Xerox service certifications for all laser printers, MFPs, plotters and color laser printers. He leads a service team that is also qualified to service various other brands of printers, faxes & multifunctionals to include Lexmark, QMS, Brother, Canon & others. Erick is committed to creating long term customer relationships that will stand the test of time. When not serving Carefree's clients, Erick and his wife Eileen spend every moment with their young twins Anthony & Victoria. Erick fantasizes that he is a NY Yankee!

 

Management Team in Northern Virginia – Fairfax, Arlington, Loudoun, and Prince William County

  • Alexandria, Va
  • Annandale, Va
  • Arlington, Va
  • Ashburn, Va
  • Burke, Va
  • Centreville, Va
  • Chantilly, Va
  • Clifton, Va
  • Fairfax, Va
  • Fairfax Station, Va
  • Falls Church, Va
  • Herndon, Va
  • Manassas, Va
  • McLean, Va
  • Reston, Va
  • South Riding, Va
  • Springfield, Va
  • Sterling, Va
  • Tysons Corner, Va
  • Vienna, Va

Management Team in Maryland – Montgomery County

  • Bethesda, Md
  • Chevy Chase, Md
  • Gaithersburg, Md
  • Germantown, Md
  • Potomac, Md
  • Rockville, Md
  • Silver Spring, Md
  • Takoma Park, Md

Management Team in Washington DC

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Carefree has been servicing K.Hovnanian Homes for over 9 years. We like to think that they have grown with us and we count on their knowledge and services. In every respect the Carefree staff is friendly, professional and knowledgeable of the products they service. They always consider the customer a priority in all aspects of service, delivery and sales. Carefree is a vendor we count on.

– Linda Hedderman, IT Dept, K.Hovnanian Homes.

 

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